Terms and Conditions for Vendors

Welcome to jurgon.com These Terms and Conditions govern your relationship with us as a vendor. By registering as a vendor, you agree to comply with these terms and all applicable laws.

1. Vendor Eligibility

  • You must be at least 18 years old and legally capable of entering into contracts.
  • You are required to comply with all relevant local, state, and national laws, including business licensing where applicable.
  • We reserve the right to request verification documents such as National ID, trade licenses, and other legal paperwork.

2. Account Registration and Responsibilities

  • You must provide accurate and complete information when registering on our platform.
  • You are responsible for maintaining the confidentiality of your account credentials.
  • We reserve the right to suspend or terminate accounts in case of fraudulent activity, false information, or breach of our policies.

3. Product Listing Guidelines

  • All products listed must comply with local laws and be genuine, not counterfeit.
  • Prohibited items include, but are not limited to, illegal goods, hazardous materials, adult content, and stolen goods.
  • We reserve the right to review, approve, or remove listings that violate our policies or local regulations.

4. Pricing and Payments

  • Vendors set their own prices but must comply with local pricing regulations.
  • Prices must include any applicable taxes as required under the Value Added Tax (VAT) and Supplementary Duty Act, 2012 of Bangladesh.
  • Payment terms, including cycles and commissions, will be outlined in your vendor agreement.

5. Order Fulfillment and Delivery

  • You are responsible for fulfilling orders promptly and meeting our shipping and delivery standards.
  • Authorized delivery services or platform-provided logistics solutions must be used for order shipments.
  • Non-compliance or delay in delivery may result in penalties or account suspension.

6. Product Returns, Refunds, and Cancellations

  • Vendors must clearly outline their return, refund, and cancellation policies, and comply with the platform’s standards.
  • We may mediate disputes between customers and vendors, and we hold the final authority in resolution, including issuing refunds from vendor earnings if necessary.

7. Tax Compliance

  • Vendors are responsible for determining and remitting all applicable taxes, including VAT and income tax, as required by Bangladeshi law.
  • We may collect taxes from sales on behalf of vendors, as required by local tax laws.

8. Intellectual Property and Content Ownership

  • Vendors must ensure they have legal rights to sell their products and use images, descriptions, and other content.
  • Any violation of intellectual property rights will result in the removal of the content and potential suspension of the vendor’s account.

9. Vendor Conduct and Code of Ethics

  • Vendors must conduct themselves professionally in all transactions and communications with customers and the platform.
  • Harassment, abusive language, or discriminatory practices are strictly prohibited.

10. Platform Fees and Commissions

  • We will charge a commission on each sale as defined in the vendor agreement.
  • Any additional fees, such as listing or promotional fees, will be communicated in advance.

11. Dispute Resolution

  • Vendors are expected to handle disputes with customers directly. If unresolved, the platform may mediate.
  • Any legal disputes between the vendor and the platform will follow Bangladeshi law.

12. Limitation of Liability

  • The platform is not responsible for any losses or damages, including but not limited to loss of business, profit, or data.
  • Vendors must indemnify the platform against any claims, legal actions, or penalties arising from their activities on the platform.

13. Termination of Agreement

  • We reserve the right to terminate vendor accounts for violating these terms or other platform policies.
  • Vendors may terminate their relationship with us by providing notice, subject to any outstanding obligations (e.g., unfulfilled orders, payments).

14. Amendments to Terms and Conditions

  • We reserve the right to update or amend these terms, with reasonable notice provided to vendors.

15. Governing Law

  • These Terms and Conditions are governed by the laws of Bangladesh. Any legal proceedings must be filed in the courts of Bangladesh.

Last Updated: 20 September 2024

By continuing to use our platform as a vendor, you agree to these terms and conditions.